All orders placed online at reya.nyc will be confirmed by a representative personally. Pieces that are in-stock will ship within 1-3 business days after payment confirmation unless a particular ship date is stated for the piece. If your desired piece is not in stock, a representative will contact you with an estimated delivery date. For custom, made-to-order pieces or any Private Concierge orders please allow 2-3 weeks for delivery. Shipping times may vary due to availability of inventory, we want to ensure satisfaction and will do our best to personally keep you informed.

As always, care for fine jewelry like you care for family and friends. These pieces are mementos for not only yourself or a special someone, but also for the meaningful occasions they are worn on. Be patient & loving with your fine jewelry and it will last generations. 

All our pieces are solid 14k or 18k gold and will not tarnish or corrode.

Most of our curated designs include images of the piece worn on one of our beautiful muses. Those images are presented for most all pieces, however new curated pieces will have accurate and detailed item images. If you have any questions please email us at concierge@reya.nyc!